FAQ
frequently asked Questions
Murals:
Some places in the pictures look like there are small defects. Is that possible?
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Errors perhaps, but not of a technical nature.
The basis of all microcrystal images are crystals as they have been created through natural crystal growth. In other words, "as grown".
Small irregularities in the structure are normal, perhaps comparable to knotholes in wood.
Can the colors differ from the pictures shown in the gallery?
- Our color management from image processing to printing ensures that the color quality of the images is consistently high. However, the settings of your own monitor or display play a role, as do the lighting conditions at the location where the images are hung. Minor differences cannot therefore be completely ruled out.
Will the watermarks on the gallery images also be visible on the printed images?
- All images in the shop have a watermark. This is no longer visible on the printed mural or poster.
Where can the pictures be ordered?
- By clicking on the button "Click here to go to the gallery", you will be redirected to an established service provider (Saal Digital). This service provider handles the processing of the order through to shipping via a special shop.
Are you not satisfied with your product or have you discovered that it was damaged during transport?
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If you want to make a complaint about your order (e.g. the product looks different from the picture in our gallery, you are not satisfied with the colors, your product is damaged, etc.), you can click on the following link. Submit a complaint
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This link will redirect you to our service provider's complaints page. Please follow the instructions there.
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Please note that it is not possible to make a complaint by telephone.
Where can I learn more about microcrystals and microscopy?